What if the Netflix model was the future of Digital Learning ?
What if the Netflix model was the future of Digital Learning ? In concrete terms, are we moving toward e-Learning platforms offering large standardised training catalogues from which learners can draw content on demand ? The idea may be seductive, but caution is required. Because for many programmes, tailor-made remains essential. That’s what Sally Moore, an expert in Digital Learning, trainer, speaker and founder of Learning Technologies France, thinks.
A ‘Netflix of Training’, where e-learning courses are made available to all ? It’s technically possible. But, in principle, this kind of platform would offer ‘standardised’ training.
But for Sally Moore, founder of Learning Technologies France, this would be a kind of contradiction: ‘Personalisation is precisely a key factor in the success and adoption of Digital Learning. It is this which makes it possible by assembling modules and blocks of content—to easily offer learners tailor-made training according to their level, their objectives… To ignore this ability to personalise is to miss out on a major asset: digital Learning,’ she explains.
E-learning on demand: the risk of a mismatch between training and learners
Self-service training would also pose a problem of compatibility withproblem for learners. « ‘A few years ago, Microsoft system experts were rare. So, Microsoft has put online a comprehensive training programme online, leading to a certification of Microsoft System Manager certification and promising a « “guaranteed »” job. A lot of people enrolled in this training … but only 15% managed to get through: most. Most of the candidates simply did not have the necessary skills, « ’ says Sally Moore, who concludes, » , ‘Not everyone can do it all. learnLearn the same way.
Yes to fun and surprising content in e-Learning courses
In business, everything will be a question of balance between standardised and personalised training, in a blended learning strategy.
For example, we will limit the MOOCs and their variations (SOOCs, xMOOCs …) – , etc.)—which can be compared to « ‘lectures in a virtual classroom », as Sally Moore summarises that do not promote commitment. Admittedly, they’re perfect when locals lack the means to welcome students, (for example, in developing countries,) or for offering general education modules to the general public but not in business.
So, should the Netflix model be completely ignored in terms of e-Learning ? Sally Moore tempers: » this verdict: ‘Such a model will never meet the challenges of a personalizedpersonalised training. On the other hand, if the reference to Netflix is also a nod to the Hollywood spirit, to evoke formationsconjure up courses that surprise, offer a real discovery, include quality video … then I totally approve! Too many learners are still complaining about boring trainingscourses that do not encourage engagement. So, there is probably somethingsome inspiration to be inspired bytaken from what is happening on Netflix, she concludes.