Project Description

Milupa, a Swiss subsidiary of the Danone Group, specialising in infant nutrition
Danone world leader in fresh dairy products with CHF 27.8 billion in turnover
Danone European leader in medical nutrition
Needs:
Deliver accurate and simplified information on Milupa products
Provide techniques and sales tips to increase pharmacists’ skills
Danone: Milupa-Product Training
Solutions
Implementation of a module of 6 Micro-Learning sessions lasting 5 to 10 minutes
An educational approach dedicated to each Micro-Learning session, from the history of the company to the presentation of the range and scenarios
A 6 in 1 assembly: less going back and forth in the LMS to access the different Micro-Learning
Benefits & Results
Better knowledge of the characteristics to adapt the sale according to the needs of the child
Introduction to sales techniques to effectively advise customers
Building loyalty and creating a relationship of trust with customers through listening and personalised advice
A training module, accessible anywhere and at any time, offering great flexibility and ease of use
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