Project Description

French company specialized in the design, manufacture and marketing of cosmetic products.
European leader in high-end skincare.
International presence for more than 60 years.


  • Train salespeople at the various key stages of the sales process
  • Sensitize store staff to effective product implementation
  • Enhancement of the brand image through good practices in store

Sales Process Poject


  • e-Learning for observation and simulation of the seller

  • 3 levels of increasing difficulty to be confirmed (easy-intermediate-expert)

Benefits & Results

  • A better customer reception within Clarins stores

  • Better value for products

  • Increase in sales

  • Employee accountability with Clarins values

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