Project Description
French company specialized in the design, manufacture and marketing of cosmetic products.
European leader in high-end skincare.
International presence for more than 60 years.
Needs:
- Train salespeople at the various key stages of the sales process
- Sensitize store staff to effective product implementation
- Enhancement of the brand image through good practices in store
Sales Process Poject
Solutions
e-Learning for observation and simulation of the seller
3 levels of increasing difficulty to be confirmed (easy-intermediate-expert)
Benefits & Results
A better customer reception within Clarins stores
Better value for products
Increase in sales
Employee accountability with Clarins values
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